Privacy Policy

Effective Date: December 2024.

DoLoyalty ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our platform and services. By using DoLoyalty, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information from you to provide and improve our services. This includes:

• Personal Information:
  • Name
  • Email address
  • Phone number
  • Business information (if applicable)
• Account Information:
  • User credentials
  • Payment details
  • Loyalty program data
• Automatically Collected Information:
  • IP address
  • Browser type and version
  • Device information
  • Cookies and usage data
• Third-Party Information:
  • Social media profiles, if linked to your account
  • Data from integrated platforms like Google Reviews

2. How We Use Your Information

Your information is used to:

• Provide and maintain our services.
• Process transactions and manage loyalty programs.
• Communicate with you about updates, promotions, and support.
• Personalize your experience on our platform.
• Monitor usage and improve our platform’s functionality.
• Comply with legal obligations and resolve disputes.

3. Sharing Your Information

We may share your information with:

• Affiliated Restaurants: To manage loyalty programs and marketing campaigns.
• Service Providers: Third-party vendors who assist in payment processing, marketing, or platform analytics.
• Legal and Regulatory Authorities: When required to comply with laws or enforce our terms of service.
• Business Transfers: In case of a merger, acquisition, or sale of our assets.

We do not sell your personal information to third parties.

4. Your Privacy Choices

You have the right to:

• Access and update your personal information.
• Opt out of marketing communications.
• Request deletion of your account.
• Limit data collection by disabling cookies in your browser.

For assistance with any of these options, please contact us at support@doloyalty.com.

5. Data Security

We implement industry-standard measures to protect your information, including:

• Encryption of sensitive data.
• Secure storage of personal information.
• Regular monitoring for security vulnerabilities.

However, no system is completely secure. Please notify us immediately if you suspect unauthorized access to your account.

6. Retention of Information

We retain your information for as long as necessary to:

• Provide services to you.
• Comply with legal requirements.
• Resolve disputes and enforce our agreements.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through our platform or via email. Continued use of our services after updates constitutes acceptance of the revised policy.

9. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us:

• Email: support@doloyalty.com

Thank you for trusting DoLoyalty with your information. We value your privacy and are dedicated to safeguarding your data.