Terms of Service

Effective: October 27, 2025

Welcome to DoLoyalty (“DoLoyalty,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website, dashboard, digital loyalty passes, signed QR codes, and messaging tools (the “Services”). By using the Services, you accept these Terms.

1) Who we serve

DoLoyalty is a B2B platform for local businesses (“Venues”). Venue staff (“Managers”) manage loyalty passes (“Passes”) for their customers (“Customers”). Admins manage Venues and user access.

2) Accounts & eligibility

  • You must be 18+ and authorized to bind your business.
  • You are responsible for your credentials and activity.
  • We may suspend or terminate for violations or legal risk.

3) Services

Features include: (a) pass creation & punch tracking; (b) HMAC-signed QR flows for Customers and Venues; (c) optional SMS/MMS campaign tools; (d) basic analytics & configuration. We may modify features at any time.

4) Acceptable use

  • No unlawful, deceptive, abusive, harassing, or spam activity.
  • No attempts to bypass security, scrape, or overload systems.
  • No sharing of personal data without proper authorization/consent.

5) Venue responsibilities

Venues are solely responsible for their offers, rewards, images, and messages, including obtaining valid opt-in consent and honoring opt-outs. Compliance with applicable laws (e.g., TCPA/CAN-SPAM, privacy, consumer protection) is required.

6) Messaging (SMS/MMS)

Provide clear opt-in and opt-out (reply STOP to unsubscribe, HELP for assistance). Honor opt-outs immediately. Message/data rates may apply. Do not send prohibited content or message during restricted hours where applicable.

7) Payments & renewals

Paid features may auto-renew until canceled. Fees are non-refundable except where required by law. You authorize charges to your payment method for fees and applicable taxes.

8) Ownership & license

We own the Services and IP. Subject to these Terms, we grant you a limited, non-transferable license to use the Services for your internal business. You grant us a license to host/process your content as needed to provide the Services.

9) Privacy

Your use is subject to our Privacy Policy. Venues must provide their own disclosures to Customers where required.

10) Security

We implement reasonable safeguards (e.g., signed QR tokens, secure cookies, role-based access). No method is 100% secure.

11) Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES TO THE MAXIMUM EXTENT PERMITTED BY LAW.

12) Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, NOR ANY LOST PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY SHALL NOT EXCEED FEES PAID BY YOU IN THE 3 MONTHS PRIOR TO THE EVENT.

13) Indemnification

You agree to defend, indemnify, and hold harmless DoLoyalty and affiliates from claims arising from your content, use of the Services, messaging practices, or breach of these Terms/law.

14) Suspension & termination

We may suspend/terminate for violations, legal risk, or security concerns. You may cancel anytime. Provisions on ownership, disclaimers, limitations, and indemnities survive termination.

15) Governing law

Florida law governs. Exclusive venue/jurisdiction: state or federal courts in Marion County, Florida.

16) Changes

We may update these Terms; the Effective date will reflect changes. Continued use constitutes acceptance.

17) Contact

Questions? support@doloyalty.com

This document is provided for general informational purposes and does not constitute legal advice.